Frequently asked questions & policies

Valuation & Pricing

How do you determine the value of my firearm?

Unlike automated algorithms, WeBuyGuns uses expert trained appraisers with experience valuing rare and collectible firearms. We evaluate your firearm based on condition (using NRA grading standards), provenance, rarity, and current market demand. This ensures you receive a fair market value offer rather than a generic book value.

Why should I sell to WeBuyGuns instead of a consignment auction or local shop?

Selling to us guarantees instant payment and eliminates seller fees. Auctions often charge up to 25% in fees/commissions and can take 90+ days to pay out. Local shops may not have the specialized knowledge to value rare items. We provide a single, competitive offer and handle all compliance work for you.

Is there any cost to get an offer?

No. Our valuation service is 100% free. If you choose to sell, we also provide prepaid shipping labels and cover all transfer costs.

How long are offers good for?

Offers are valid for 14 days.

Are there any type of firearms you do not make offers on?

Yes. We do not purchase muzzle loaders/black powder firearms or firearms needing parts or extensive repair. We do not purchase firearms with obliterated or illegible serial numbers. We do not purchase firearms with ban-compliant modifications. We do not purchase home-built firearms other than AR15s.

The Process

How does the process work?

First, you will provide us with your contact information. Once confirmed, you will be directed to a firearm information form. Use the form to list the make, model, caliber and serial number of your firearm. You will also be directed to upload a few photos. Once completed, we will prepare your free offer. You will be notified by email when your offer is ready. If you accept our offer, we will provide you with a shipping label and a set of shipping instructions. Once we have received and evaluated your firearm, we will prepare your payment through an ACH form, or a mailed check (your choice).

How long does it take?

It should only take you about 5 to 10 minutes to complete the firearm information form. Once completed, we will have your offer to you within 72 business hours (often sooner). Once we receive your firearm, we will thoroughly inspect it. This process usually takes 24 hours. If we determine the firearm was accurately described, we will begin processing your payment.

If I submit a firearm for an offer and I do not hear back from you, what should I do?

If you don’t hear from us within 72 business hours, please check your spam folder. If you don’t have anything from us in spam, please email us at info@webuyguns.com and we will attempt to assist you.

Can I just email you photos and a description of my firearm for an offer, instead of using the website?

The short answer: No. We do not make offers over email or on the phone. We will only make offers on firearms either brought into our store, or processed with an online offer form over our site.

What if I change my mind after accepting an offer?

An accepted offer is a contractual agreement between the customer and WeBuyGuns.com. Once an offer is accepted, we expect the customer to ship the firearm within 7 days. During that time, the customer may choose to cancel their transaction simply by emailing their transaction number and intent to cancel to info@webuyguns.com. However, once the firearm is shipped, we consider the transaction final.

How long does the inspection process take?

The inspection process typically takes 1-3 business days after we receive your firearm. However, during peak times, it may take longer. We will keep you updated on the status of your inspection.

If my firearm is denied during inspection, fails inspection or is returned to me, what do I do?

If we determine the firearm has not been accurately described (e.g. undisclosed damage), we will either reduce our offer or return the firearm to you. If you reject a revised offer or the firearm is returned, we will ship it to a licensed firearms dealer (FFL) in your area at our expense, but you may be responsible for their transfer fees. If the return is due to a failed inspection (e.g. mechanical failure not disclosed), you may be responsible for return shipping costs.

Collections, Estates & NFA

Can I sell multiple firearms?

Absolutely! Once firearm information has been submitted, you will have the ability to submit additional firearms. If you have a large number of firearms or an estate, check our Collections Guide for bulk options.

Do you buy inherited firearms or handle estate sales?

Yes. We specialize in working with executors, trustees, and families. We can handle the legal liquidation of inherited firearms, manage large inventories, and guide you through the compliance process with sensitivity and discretion.

I have a large collection. Do I have to submit them one-by-one?

No. For large collections, you can download our Intake Spreadsheet to list your items in bulk. Upload it to our site, and our team will review the entire list at once.

Do I have to sell my entire collection?

You are not required to sell everything. Many customers choose to sell a portion of their collection and keep specific family heirlooms. We can provide an offer on the whole lot or individual items—it’s entirely up to you.

How long does it take to receive an offer on a large collection?

While single firearm offers are typically ready in 24 hours, large collections may take up to 72 hours. This ensures our appraisers can evaluate each item accurately.

Can I legally sell a machine gun or NFA item?

Yes, if it is a legally registered "transferable" machine gun (registered before May 19, 1986) or other legal NFA item. WeBuyGuns is a Class 3 SOT holder and can legally purchase and transfer these items. We handle all the ATF paperwork to ensure a compliant transfer.

Shipping & Legal

Is this legal?

Yes. We are a federally licensed firearms dealer located in the state of Indiana. You, the seller, are covered under our license just as you would be if you walked into our store. There are no laws preventing you from selling your firearm to us via shipping.

Who pays for shipping?

We do! When you accept an offer, a prepaid shipping label is generated for you during the checkout process.

Can I ship accessories or ammunition?

You can ship accessories (optics, slings, cases), but NOT ammunition. It is illegal to ship ammunition without special licensing and labeling. If you sell us a firearm, please ensure it is unloaded and do not include loose ammo in the box. Ammunition sent to us will be disposed of.

What happens if my firearm is damaged in transit?

We guarantee the offer value of your firearm against damage caused by the negligence of the carrier. If it is damaged, we will assess if it was properly packaged. If damage was due to carrier mishandling, we honor the offer. If damage is due to poor packaging, we reserve the right to reduce the offer.

What happens if my firearm is lost in transit?

If your firearm is lost or stolen in transit, we will still honor our initial offer. You must tender the package to a sanctioned carrier facility (not a 3rd party drop-off) and get a receipt. As long as the package was in the carrier's possession, you are covered.

Payments

How do I get paid?

We will either send you a check, or we will issue the funds via a secure ACH direct deposit. During the offer approval process, you will tell us which method of payment you prefer.

What do I do if my payment is lost or not deposited?

Please allow 7 business days for paper checks and 48 business hours for ACH. If you haven't received payment by then, email us at info@webuyguns.com and we will work with you to ensure you get paid.